curatti.com – Surveys! More and more people in Social Media are doing them! The idea behind this is flawless. We want to serve our customers by better understanding their needs, so why not ask them! We did two for Curatti, the second of which, on Social Media Analytics, was with a view to a third. Well that was the general idea. Except that I may have an entirely different take on the results than many do and I now question their value for small sites, such as ours.